Privacy Policy
How we handle your information when you visit our website or contact RestorePros.
RestorePros LLC ("RestorePros," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit our website or contact us, how we use that information, and the choices you have. By using our website or contacting us, you agree to the practices described in this policy.
1. Who we are
RestorePros LLC is a roofing and exterior restoration contractor serving Madison and the greater Dane County, Wisconsin area. You can reach us at (608) 621-8425, by email at 608restores@gmail.com, or by mail at our service address in Madison, WI 53711.
2. Information we collect
We collect information in a few different ways.
Information you give us
When you request an inspection or quote, fill out a form, call or text us, or apply for financing, you may provide your name, phone number, email address, property address, and details about your roof or project. If you choose to apply for financing through one of our lending partners, you may provide additional information directly to that lender.
Information we collect automatically
When you visit our website, we may automatically collect technical information such as your IP address, browser type, device type, the pages you view, and the date and time of your visit. We may collect this information using cookies and similar technologies.
3. How we use your information
We use the information we collect to:
- Respond to your questions and schedule inspections, estimates, and services;
- Prepare quotes and, when you ask, help you apply for financing;
- Communicate with you about your project by phone, text, and email;
- Assist with insurance claims when you request it;
- Operate, maintain, and improve our website;
- Send updates, offers, or service reminders where permitted;
- Comply with the law and protect our rights and the safety of others.
4. How we share your information
We do not sell your personal information. We may share it only in these limited situations:
- Service providers: companies that help us operate, such as website hosting, scheduling, payment processing, and email tools, which may use the information only to perform services for us.
- Financing partners: if you apply for financing, with the lender you choose, so your application can be processed.
- Insurance and project parties: with your insurance adjuster or other parties when you ask us to help with a claim.
- Legal reasons: when required by law or legal process, or to protect the rights, property, or safety of RestorePros, our customers, or others.
- Business transfers: in connection with a merger, sale, or transfer of our business assets.
5. Calls and text messages
If you give us your phone number, you agree that we may call or text you about your inquiry, your project, and scheduling. Message and data rates may apply. You can opt out of text messages at any time by replying STOP, and you can ask us to stop calling at any time. Opting out of marketing messages will not stop messages needed to complete a job you have requested.
6. Cookies and analytics
Our website may use cookies and analytics tools to understand how visitors use the site so we can improve it. Most browsers let you refuse or delete cookies through your browser settings. Some features of the site may not work properly if you disable cookies.
7. Third-party links and services
Our website may include links to, or content from, third parties such as map services and financing partners. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before sharing information with them.
8. How we protect your information
We use reasonable administrative, technical, and physical safeguards to protect the information we hold. No method of transmission or storage is completely secure, however, so we cannot guarantee absolute security.
9. How long we keep your information
We keep your information for as long as needed to provide our services, maintain our business records, and comply with our legal obligations. When we no longer need it, we take reasonable steps to delete or de-identify it.
10. Your choices and rights
You may:
- Ask what personal information we hold about you and request a copy;
- Ask us to correct information that is inaccurate;
- Ask us to delete information, subject to our legal and business needs;
- Opt out of marketing calls, texts, and emails.
To make any of these requests, contact us using the details below. Depending on where you live, you may have additional rights under state or other privacy laws, and we will honor those rights as required.
11. Children's privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
12. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of our website after a change means you accept the updated policy.
13. Contact us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
RestorePros LLC
Madison, WI 53711
Phone: (608) 621-8425
Email: 608restores@gmail.com
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